Allgemeine Bedingungen

The reservation and contract for the training of the tours/programs of recidos by ALWAYS SPAIN INCOMING, S.L. on the web, supone la acceptance total de estas generales de contractación.

The contractual relationship between ALWAYS SPAIN INCOMING, S.L. y the client is rige por las presentes condiciones generales, así como por las cláusulas particulares que se pacten en el contrato de viaje combinado y por la ficha técnica de viaje que detalla su contenido.

The present general conditions are governed by the dispute in the Real Legislative Decree 1/2007, of November 16th, after the text of the General Law has been refunded for the defense of consumers and users and other supplementary texts (BOE núm 287 de 30 de noviembre de 2007) y demás normativa concordante.


The technical organization of the routes included in the tours and programs was realized by ALWAYS SPAIN INCOMING, S.L., CIF: B94077963 with social domicile on Rúa San Luis, nº 16, 2º Izq. C.P. 36640 Pontecesures – Pontevedra.

ALWAYS SPAIN INCOMING, S.L. cuenta with a Seguro obligatorio de responsabilidad civil, tal y como exige la ley.

1.1 RESERVA Y GESTIÓN: The reserve and management of the products offered is also carried out on the web for information and/or reservation.

The solicitud de información y/o reserva realizada por el viajero, se le hará entrega por parte de ALWAYS SPAIN INCOMING, S.L., por correo electrónico, de la información precontractual.

1.2 PAGO RESERVA: to realize the reserve, the pago must be in a maximum space of 10 days after the acceptance of the offer.

At the moment of realization of the pago, the route was revealed in the concept of the pago, the number and the name of the title of the solicitud/pago de la reserve.

Pagos: Transferencia Bancaria o TPV virtual.


By electronic mail from or confirmando the pago and aportando justificativo del mismo.

The reservation should not be considered in the company and has not been received by email confirming the location of the reservation.

2.2 CONFIRMACIÓN RESERVA: Once you receive the subscription, you will receive an email confirming the reservation.

The reserve of the route and the price of the total price of the route is subject to acceptance by part of the route, the present general conditions, as well as the particular conditions that are establezcan.

The services included and optional are specific to the technical equipment of the package or excursion.

The cancellation should be communicated by written message to ALWAYS SPAIN INCOMING, S.L., indicating the number of the reserve, directed to the following emails: or

Cualquier solicitud de cancellationación recibida después de las 18:00 h., se considerará como recibida el siguiente día hábil de acuerdo al calendario de días festivos de España.

The user base is the desistir of the solicited services in every moment, teniendo in cuenta que:

The cancellations are made within a few days of requesting the initiating fee for the journey, but 90% of the total import price of the reserve is available for the journey.

The cancellations made between the september and the third day before the initial fee of the viaje, are re-emboldable at 50% of the total import price of the reserved reserve for the viajero.

The cancellations are made during the last few days before the inception of the viaje, but the 0% of the total import price of the reserve is available for the viajero.

ALWAYS SPAIN INCOMING, S.L. recomienda contratar un Seguro de cancellation a la hora de efectuar la reserve.

5.1 MODIFICATION: Cualquier cambio en la reserve realizada estará sujeto al cargo correspondiente por la modification.

5.2 MODIFICATION: The general character is a 12€ charge for the package, excursion, number of people, distribution, additional information and requirements other than the characteristics of the tour/program offered and reserved.

If the client has formalized the reservation of the correspondents, the modification of the fee for the journey will be considered as a cancellation of the journey, teniendo en cuenta que:

The modifications to the purchase of the viaje are realized with every few days of delivery to the inauguration of the viaje, but the 90% of the total import price of the reserve is available for the viajero.

The modifications to the purchase of the viaje were realized between the september and the third day before the inception of the viaje, but the 50% of the import total of the price of the reserve was available for the viajero.

In case of modifications to the travel date made within two days prior to the start date of the trip, 0% of the total amount of the reservation price paid by the traveler will be refundable.

Subsequently, if the traveler wishes, they can formalize a new reservation.

The client may transfer the package trip to another person, with a reasonable notice of 15 days, subject to payment of the additional costs and management expenses that may arise, in accordance with the provisions of art. 157 of RDL 1/2007.

The person who transfers their reservation and the transferee will be jointly and severally liable to ALWAYS SPAIN INCOMING, S.L., for the payment of the price of the transferred trip as well as the additional management costs and expenses that may arise.

All people registered for the trip are responsible for having the necessary documentation for the country being visited in order (D.N.I., passport, visas, sanitary measures… etc.). If you have any questions ALWAYS SPAIN INCOMING, S.L. acts as an informant, but it is the client’s responsibility to confirm said information before the competent authorities. In the event that the client, due to lack or incorrectness of the necessary documentation, is forced to cancel or abandon the trip, ALWAYS SPAIN INCOMING, S.L. The conditions indicated in the cancellation policy section will apply.

ALWAYS SPAIN INCOMING, S.L. is responsible for the correct execution of all package or excursion services, in accordance with the provisions of article 161 of Royal Legislative Decree 1/2007, and is obliged to provide assistance if the traveler is in difficulty, in accordance with article 163.2 of the same legal text and these general conditions.

ALWAYS SPAIN INCOMING, S.L. is not responsible, in any case, for damages of any nature that may be caused, by way of example: errors or omissions in the contents, lack of availability of the website or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.

Likewise, it is not responsible for deficiencies in the service, communication networks, problems resulting from poor functioning or use of non-optimized versions of any browser, possible security errors that may occur, or possible damages that may occur. may cause to the USER’s computer system, to the files or documents stored therein, as a consequence of the presence of viruses on the USER’s computer used to connect to the services and contents of the Website, telephone breakdowns, interferences, omissions. or disconnections in the operational functioning of the electronic system due to causes beyond the control of ALWAYS SPAIN INCOMING, S.L.; of the knowledge that unauthorized third parties may have of the type, conditions, characteristics and circumstances of access and use that USERS make of the Website and the information and services. Of the illicit, negligent, fraudulent use, contrary to these General Conditions, good faith, generally accepted uses or public order, of the Website, its services or contents, by the USERS.

ALWAYS SPAIN INCOMING, S.L. reserves the right to make the modifications it deems appropriate to the website without prior notice, and may change, delete or add both content and services provided through it and the way in which they are presented or located on its website. portal.

11.- LINKS.
The links or hyperlinks detailed in Always Spain Incoming to other internet sites, ALWAYS SPAIN INCOMING, S.L. will not exercise any type of control over said sites and content. Under no circumstances will ALWAYS SPAIN INCOMING, S.L. will assume no responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other internet sites. . Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

ALWAYS SPAIN INCOMING, S.L. reserves the right to block a USER’s access in the event of any indication of fraudulent use of the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.

ALWAYS SPAIN INCOMING, S.L. will pursue non-compliance with these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.

ALWAYS SPAIN INCOMING, S.L. may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

The relationship between ALWAYS SPAIN INCOMING, S.L. and the client will be governed by current Spanish regulations and any dispute will be submitted to the courts of Pontevedra.